This chapter was last reviewed and/or updated April 2021.


Neighbourhood working is:

  • health and care workers working in local areas to provide the right support, in the right place at the right time;
  • proactively supporting people at risk of deteriorating ill health;
  • supporting faster access to the right help and support, including voluntary groups and charities.

1. Introduction

Integrated neighbourhood working empowers local people to take an active role in their health and wellbeing with greater choice and control.

It will keep people independent for as long as possible and help to avoid unnecessary hospital admissions. Essential services in the team include:

  • General Practice (GPs);
  • Nursing services;
  • Therapy services;
  • Mental Health services;
  • Social Care services;
  • Reablement.

These professionals are linked into the local community and can ensure that residents get a genuinely joined up approach from wider support services. By bringing together health, social care and community in a person-centred approach we can empower individuals to live more independently and provide support to manage their care more effectively.

2. Principles of Neighbourhood Working

There are seven principles of neighbourhood working:

  1. Home First;
  2. Population Health Management;
  3. Accessible Information;
  4. Care Navigation;
  5. Social Prescribing;
  6. Personalised Assessment, Care and Support Planning;
  7. Personalised Outcomes, Delivery and Review.

For the areas covered by individual Neighbourhood Teams please see the map below.

2.1 Map of Neighbourhood Teams