This chapter was last reviewed and/or updated September 2021.
This section contains contact details for key teams and services within Lincolnshire County Council, and partner agencies.
Lincolnshire County Council
- Cancelling Home Care Calls
- Carers Emergency Response Service
- Commercial Team
- Customer Feedback
- Customer Service Centre
- Deaf or Hard of Hearing
- Deprivation of Liberty Safeguards (DoLS) Team
- Emergency Duty Team (Social Care)
- Lincolnshire County Council
- Lincolnshire Carers Service
- Practice Development
- Prisons Team
- Social Care for Adults
- Social Care for Children
- Transportation Team
Other Contacts
- AMHP Coordination Service
- Crimestoppers
- Domestic Abuse in Lincolnshire
- Police – non-emergency number
- Emergency Services
- Police – Pegasus
- Lincoln County Hospital
- Pilgrim Hospital
- Grantham and District Hospital
- Learning Disabilities Team (LPFT)
- Integrated Community Teams
- HART
- Home Based Reablement Service
- Lincolnshire – VoiceAbility
- Boston Borough Council
- City of Lincoln Council
- East Lindsey District Council
- North Kesteven District Council
- South Holland District Council
- South Kesteven District Council
- West Lindsey District Council
- NHS Lincolnshire West Clinical Commissioning Group
- Single Point of Access
- Telecare
- Lincolnshire Sensory Services
Lincolnshire County Council
Customers needing to cancel home care calls should ring 01522 555 260. They should give 72 hours’ notice.
Carers Emergency Response Service
Emergency support for carers who are registered with the service
(all day, every day)
Tel: 08000 612027
Email: CommercialTeamPeopleServices@lincolnshire.gov.uk
Including compliments, comments and complaints.
9am – 6pm weekdays
Tel: 01522 843322
01522 782155
Monday to Friday 8am – 6pm
CSC_SocialCare@lincolnshire.gov.uk
Please note: CSC are not a messaging service for customers who have an allocated key worker, although they will provide a key worker’s direct number to the caller and attempt to transfer a call.
Deaf or hard of hearing, visit www.relayuk.bt.com
Deprivation of Liberty Safeguards (DoLS) Team
Tel: 01522 554205
Email: mentalcapacityresource@lincolnshire.gov.uk
Emergency Duty Team (Social Care)
Out of hours emergency social care contacts
Monday to Thursday from 5pm to 8:45am and on Fridays from 4:45pm all the way through to 8:45 am on Mondays with a 24-hour service on Bank Holidays
Tel: 01522 782333
Internal Extension 50333
Lincolnshire County Council
County Offices
Newland
Lincoln
LN1 1YL
Tel: 01522 552222
Website: Lincolnshire Country Council
Twitter: @LincolnshireCC
Support and advice for carers
(8am – 6pm weekdays)
Tel: 01522 782224
Email: CarersService@lincolnshire.gov.uk
Email: Practice.Development@lincolnshire.gov.uk
Email: AdultCarePrisons@lincolnshire.gov.uk
Social Care services for adults
8am – 6pm weekdays
Tel: 01522 782155
For out of hours / emergencies tel: 01522 782333
Social Care services for children
(8am – 6pm weekdays.
Tel: 01522 782111
For out of hours / emergencies tel: 01522 782333
Email: PTU@lincolnshire.gov.uk
Other Contacts
Tel: 07785 351602
Tel: 0800 555 111
Website: Crimestoppers
Domestic Abuse in Lincolnshire
Website: Lincolnshire – Domestic Abuse
Tel: 101
Find out what happens when you call Lincolnshire Police: Lincolnshire Police website
Tel: 999
Pegasus is a database that helps people with disabilities / impairments make contact with Lincolnshire Police.
www.lincs.police.uk/contact/contacting-us-if-you-have-access-needs/
Greetwell Road
Lincoln
Lincolnshire
LN2 5QY
Tel: 01522 512512
Website: United Lincolnshire Hospitals (NHS website)
Sibsey Road
Boston
Lincolnshire
PE21 9QS
Tel: 01205 364801
Website: United Lincolnshire Hospitals (NHS website)
Grantham and District Hospital
101 Manthorpe Road
Manthorpe Road
Grantham
Lincolnshire
NG31 8DG
Tel: 01476 565232
Website: United Lincolnshire Hospitals (NHS website)
Learning Disabilities Team (LPFT)
Email: lincs.spa@nhs.net
Tel: 0303 123 4000
Website: Lincolnshire Partnership (NHS) Foundation Trust
Formally known as the Independent Living Team
Tel: 0300 123 4868
Referrals:
- Landline: 01522 308 969
- Mob: 07867 002 106
All referrals for reablement are to be recorded in Mosaic using the Adult Referral to Reablement step, regardless of the referral pathway and whether they are accepted or declined.
Referral: www.voiceability.org/make-a-referral
Tel: 0300 303 1660
Email: helpline@voiceability.org
Website: VoiceAbility
Tel: 01205 314200
Out of Hours Tel: 01205 362151
Website: Boston Borough Council
Tel: 01522 881188
Website: City of Lincoln Council
Tel: 01507 601111
Website: East Lindsey District Council
North Kesteven District Council
Tel: 01529 414155
Out of Hours Tel: 01529 308308
Website: North Kesteven District Council
South Holland District Council
Tel: 01775 761161
Website: South Holland District Council
South Kesteven District Council
Tel: 01476 406080
Website: South Kesteven District Council
Tel: 01427 676676
Out of Hours Tel: 01427 613960
Website: West Lindsey District Council
inical Commissioning Group
Cross O’ Cliff
Bracebridge Heath
Lincoln
LN4 2HN
Tel: 01522 515344
Website: NHS Lincolnshire Clinical Commissioning Group
Tel: 0303 123 4000
Email: lincs.spa@nhs.net
To order Telecare by phone: 0344 893 6962
To order Telecare online: https://www.nrstelecare.co.uk/lincolnshire/
Tel: 03333 202667 or email: contact@lincolnshiresensoryservices.org.uk
Website: Lincolnshire Sensory Services
