This chapter was last reviewed and/or updated September 2021.

This section contains contact details for key teams and services within Lincolnshire County Council, and partner agencies.

Lincolnshire County Council

Other Contacts

Lincolnshire County Council

Cancelling Home Care Calls

Customers needing to cancel home care calls should ring 01522 555 260. They should give 72 hours’ notice.

Carers Emergency Response Service

Emergency support for carers who are registered with the service
(all day, every day)
Tel: 08000 612027

Commercial Team


Customer Feedback

Including compliments, comments and complaints.
9am – 6pm weekdays
Tel: 01522 843322

Customer Service Centre (CSC)

01522 782155
Monday to Friday 8am – 6pm

Please note: CSC are not a messaging service for customers who have an allocated key worker, although they will provide a key worker’s direct number to the caller and attempt to transfer a call.

Deaf or Hard of Hearing

Deaf or hard of hearing, visit

Deprivation of Liberty Safeguards (DoLS) Team

Tel: 01522 554205


Emergency Duty Team (Social Care)

Out of hours emergency social care contacts
Monday to Thursday from 5pm to 8:45am and on Fridays from 4:45pm all the way through to 8:45 am on Mondays with a 24-hour service on Bank Holidays
Tel: 01522 782333
Internal Extension 50333

Lincolnshire County Council

Lincolnshire County Council
County Offices
Tel: 01522 552222
Website: Lincolnshire Country Council
Twitter: @LincolnshireCC

Lincolnshire Carers Service

Support and advice for carers
(8am – 6pm weekdays)
Tel: 01522 782224

Practice Development


Prisons Team


Social Care for Adults

Social Care services for adults
8am – 6pm weekdays
Tel: 01522 782155

For out of hours / emergencies tel: 01522 782333

Social Care for Children

Social Care services for children
(8am – 6pm weekdays.
Tel: 01522 782111

For out of hours / emergencies tel: 01522 782333

Transportation Team


Other Contacts

AMHP Coordination Service

Tel: 07785 351602


Tel: 0800 555 111
Website: Crimestoppers

Domestic Abuse in Lincolnshire

Website: Lincolnshire – Domestic Abuse

Police – non-emergency number

Tel: 101
Find out what happens when you call Lincolnshire Police: Lincolnshire Police website

Emergency Services

Tel: 999

Police – Pegasus

Pegasus is a database that helps people with disabilities / impairments make contact with Lincolnshire Police.

Lincoln County Hospital

Greetwell Road
Tel: 01522 512512
Website: United Lincolnshire Hospitals (NHS website)

Pilgrim Hospital

Sibsey Road
PE21 9QS
Tel: 01205 364801
Website: United Lincolnshire Hospitals (NHS website)

Grantham and District Hospital

101 Manthorpe Road
Manthorpe Road
NG31 8DG
Tel: 01476 565232
Website: United Lincolnshire Hospitals (NHS website)

Learning Disabilities Team (LPFT)

Tel: 0303 123 4000
Website: Lincolnshire Partnership (NHS) Foundation Trust

Integrated Community Teams

Formally known as the Independent Living Team
Tel: 0300 123 4868



  • Landline: 01522 308 969
  • Mob: 07867 002 106

Home Based Reablement Service

All referrals for reablement are to be recorded in Mosaic using the Adult Referral to Reablement step, regardless of the referral pathway and whether they are accepted or declined.

Lincolnshire – VoiceAbility

Tel: 0300 303 1660
Website: VoiceAbility

Boston Borough Council

Tel: 01205 314200
Out of Hours Tel: 01205 362151
Website: Boston Borough Council

City of Lincoln Council

Tel: 01522 881188
Website: City of Lincoln Council

East Lindsey District Council

Tel: 01507 601111
Website: East Lindsey District Council

North Kesteven District Council

Tel: 01529 414155
Out of Hours Tel: 01529 308308
Website: North Kesteven District Council

South Holland District Council

Tel: 01775 761161
Website: South Holland District Council

South Kesteven District Council

Tel: 01476 406080
Website: South Kesteven District Council

West Lindsey District Council

Tel: 01427 676676
Out of Hours Tel: 01427 613960
Website: West Lindsey District Council

NHS Lincolnshire West Cl

inical Commissioning Group

Cross O’ Cliff
Bracebridge Heath
Tel: 01522 515344
Website: NHS Lincolnshire Clinical Commissioning Group

Single Point of Access

Tel: 0303 123 4000


To order Telecare by phone: 0344 893 6962

To order Telecare online:

Lincolnshire Sensory Services

Tel: 03333 202667 or email:

Website: Lincolnshire Sensory Services